How's my Luck now?

Reflections, views and descriptions during my stay at IIM Lucknow from July 2004 to March 2006

Location: India

Monday, January 31, 2005

Building trust

Two days ago, we played a management game as part of the PMIR course. It was held in the MDP (Mgmt. Development Programme) block, called Manthan. The game was held in two sessions by splitting the class into two sections of around 30 people.
The game was called Building Trust. The participants were paired, and each pair was to have one Guide and one Traveller. The Guides were shown five kinds of obstacles in the Manthan atrium, which they had to help their blindfolded partner pass, with as small a number of fouls as possible.
I was a Traveller, and incidentally, Samrat was my Guide. His verbal instructions were very clear and because of our familiarity, we didn't have any problems passing all obstacles (like walking over a narrow plank, making five rounds around a fountain, walking over bottles and wooden boxes) without making any fouls.
Finally, we had to fill in a questionnaire asking us about how we felt going through the exercise, did we learn anything from it, and how do you relate this game to real life.

Expectedly, all the pairs had had a different style in going about the game. Some guides were totally nonchalant about their travellers, while some actually carried their travellers on their backs to cross obstacles! This, and many other points, were noted by the professor.
In working life, the closest that anything can come to this exercise is mentoring. Organizations increasingly have mentoring programmes with the mentor giving career and work guidance to the mentee. However, the aim of mentoring is not handholding, which was also pointed out by the professor.
There is another thing which comes close to this game in terms of the 100% dependency that a traveller has on his/her guide. It is the predecessor-successor relationships between project tasks. The successor is totally dependent on the predecessor task to finish on time to have any chance of completing his/her own step in time.


Blogger ASHOK VAISHNAV said...

In terms of clasical Organizatioal Behavioural terms,this model also determines the success, or otherwise, of the process of delegating resposnibilty and/or authority.The terminology of several role models in the entire spectrum is called spoon-feeding - at one end- to abdication -- at another end.
One can come across god deal of structured literature on the subject from a variety of auhors.

9:19 AM  

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